Start the truck and the dashboard stays black. No speedometer, no fuel gauge, no warning lights. That is the fault behind a Ford recall of more than 355,000 trucks sold in the U.S., announced through federal regulators on August 27, 2025.
The National Highway Traffic Safety Administration said the recall covers certain 2025 and 2026 Ford models, among them the F-550 SD, F-450 SD, F-350 SD and F-250 SD, plus the 2025 F-150.
Ford traced the problem to the instrument panel cluster. A computer error can occur while the system tries to enter sleep mode, and the display may then come up blank when the vehicle is turned on. NHTSA warned that the panel may fail after the engine starts.
“This condition can prevent safety-related telltales and gauges from being readable, increasing the risk of a crash as critical safety information may not be displayed,” Ford told FOX Business.
Ford knows of 95 warranty claims and one vehicle owner questionnaire tied to the fault. It is not aware of any accidents or injuries.
The fix
The repair is a software update, free of charge. Owners will get a letter in the mail. They can take the truck to a Ford or Lincoln dealer to have the instrument panel software updated, or receive an over-the-air update that disables the memory protection feature. Ford says the over-the-air route is the more convenient of the two.
Owners with questions can call Ford’s toll-free line at 1-866-436-7332 or contact a local Ford or Lincoln dealer and quote FSA 25S88.
